Privacy Policy
Last updated: July 20, 2025
S.G.L. Industrial Supplies & Solutions (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.sgltt.com (the “Site”) and use our services.
1. Information We Collect
We collect only the personal data necessary to provide and improve our services.
- Contact & Quote Forms
- First name, Last name, Email, Phone number
- Newsletter Sign-Up
- Email address
- Live Chat Interactions
- Any information you voluntarily provide (e.g., name, email, message content)
- User Accounts
- Username, Email, Securely-hashed Password, Profile details
- Payment Processing
- Billing name, Email, Phone number, Payment token (via PCI-compliant gateway)
- Cookies & Tracking Technologies
- See “Cookies Policy” below for details
2. How We Use Your Information
We use collected data to:
- Respond to inquiries, quotes, and support requests
- Send newsletters and marketing communications (with your consent)
- Provide and personalize live chat support
- Create and manage user accounts, authenticate logins, and process orders
- Analyze Site performance and improve functionality
- Comply with legal and regulatory obligations
3. Data Retention & Security
- Retention: We retain personal data only as long as necessary to fulfill the purposes outlined here or as required by law (e.g., tax records).
- Security: We employ industry-standard measures (SSL/TLS encryption, secure servers, role-based access controls) to protect your data. No system is 100% secure; use caution and notify us if you suspect unauthorized access.
4. Sharing & Disclosure
We do not sell or rent your personal data. We may share information only with:
- Trusted Service Providers (e.g., email platforms, analytics, payment gateways) under confidentiality agreements
- Legal Authorities, when required by law or to protect our rights and safety
- Business Partners, only with your explicit consent for joint initiatives
5. External Links
Our Site may contain links to third-party websites not owned or controlled by us. We are not responsible for their content or privacy practices. Please review their policies before providing any personal data.
6. Your Rights & Choices
You may:
- Refuse or withdraw consent to data collection (note: this may limit certain features)
- Request access to, correction of, or deletion of your personal data
- Object to or restrict processing, and request data portability (for EEA residents under GDPR)
To exercise these rights, contact us at info@sgltt.com.
7. Children’s Privacy
Our Site is not directed to individuals under 16. We do not knowingly collect data from minors. If you believe we have, please contact us for prompt removal.
8. Changes to This Policy
We may update this Privacy Policy as practices or legal requirements change. The “Last updated” date at the top will reflect the most recent revision. Please review periodically.
Cookies Policy
What Are Cookies?
Cookies are small text files stored on your device to enhance Site functionality and help us understand how you use our Site.
How We Use Cookies
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Enable core Site functions (e.g., secure login, form submission) | Session |
| Analytics | (e.g., Google Analytics) Track usage patterns and performance | 2 years |
| Marketing | (e.g., Facebook Pixel) Measure ad effectiveness and retargeting | 90 days |
Third-Party Cookies
We may use cookies from third parties such as Google Analytics and Facebook Pixel. Their use is governed by their own privacy policies.
Disable Cookies
You can control or delete cookies in your browser settings. Disabling cookies may affect Site functionality.
Contact Us
If you have questions about this Privacy Policy, please email us at info@sgltt.com.